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Sprinkler Warehouse Shipping Policy

Reseller Ratings

Eightlugnuts

posted Jun-19-2013

"Fantastic. Sprinkler Warehouse had the items that I was looking for, and at a great price. I placed my order Monday night, and received the items Friday, in time for my weekend projects. I couldn't be happier with my experience with Sprinkler Warehouse."


pescado-92942

posted Jun-13-2013

"I am extremely happy with Sprinkler Warehouse. I recently dealt with a competitor who did not ship for 3 weeks and then got the order wrong. I ordered from Sprinkler Warehouse at night. They shipped the next morning, and I received my order 2 days later. Everything was in good condition, and the order was correct. The prices were good as well. I will definitely be a return customer."


Ssranch

posted Jul-02-2013

"I placed my order at 3PM on Monday and the package was at my house before 10:30 AM Tuesday, less than 20 hours later! How did they do that? The order was perfect and the prices were better than I had found them elsewhere, what's not to like? Excellent."

Sprinkler Warehouse® has the fastest shipping in the industry, at low prices. All orders are processed and shipped the same day via FedEx in order to get your product to you in 3 days or less. All orders placed before 4:45pm CST will be processed same day.

Free Shipping is available for:

  • Orders totaling more than $149.00 before taxes and shipping.
  • Standard FedEx® ground shipping.
  • Orders shipping within the continental US.
  • Qualifying products.

This offer is for a limited time only. Sprinkler Warehouse® reserves the right to modify or discontinue this free shipping offer at any time. If a shipping charge does apply for your order, the charge will appear in your basket at checkout. Sprinkler Warehouse®

Items That May Not Qualify for
FREE Shipping:

  • Select Poly Tubing
  • Select Valve Boxes
  • Select Irrigation Wire
  • Dekorra Products
  • Traveling Sprinklers
  • Monroe Pumps
  • RTS Rain Barrel Products
  • Backflow Cages & Enclosures

Additional products may not qualify. Sprinkler Warehouse® reserves the right to change qualifications at any time.

Getting Your Order On Timeback to top

If you need to receive your order before a specific date, please carefully consider the FedEx® transit times and shipping options. Choose your shipping method carefully.

If you place your order before 4:45 pm CST, Sprinkler Warehouse® will strive to ship your order the same day or no later than the next business day. At Sprinkler Warehouse® we take pride in our warehouse stock. Most of the items we sell are in stock and ready to ship 99% of the time. However, due to high demand there are times when popular items are out of stock. If an item in your order is out of stock, it may take 3 to 4 business days for your order to ship. Items are not shipped separately.

Orders received Fridays after 4:45 pm CST will be shipped the same day or the following Monday. Orders placed on weekends ship on Mondays.

Domestic Shipping Times and Optionsback to top


After receiving your order, Sprinkler Warehouse® will process and ship your order the same day or the next business day, if all items are in-stock. Choose your shipping method carefully. FedEx® shipping times start after they pick up the shipment from Sprinkler Warehouse®. Learn more about FedEx® shipping options before you place a time sensitive order.

Contiguous 48 States

FedEx® Priority Overnight
next-day delivery by 10:30am to almost every address in the U.S. and Puerto Rico.

FedEx® Standard Overnight
next-day delivery by 3:00pm to almost every address in the U.S. and Puerto Rico.

FedEx® 2 Day
delivery second business day by 4:30pm

FedEx® Express Saver
delivery within three business days to the 48 contiguous states.

FedEx® Home Ground Delivery
delivery within five business days to the 48 contiguous states.

Alaska - Hawaii - Puerto Rico Shipping

FedEx® 2 Day
Guaranteed on-time delivery to Puerto Rico by the end of the second business day
Intra-Alaska shipments are not guaranteed
Deliveries to remote locations in Alaska may take an additional 1-5 days

APO/FPO - Guam - US Virgin Islands Shipping

Please contact Customer Service for details on shipping costs, and delivery times. (281) 500-9800.

International Shippingback to top

Sprinkler Warehouse® is unable to offer International Shipping at this time. We will have a new International Shipping policy in place in the immediate future.

Note:We now accept Canadian credit cards. However, we only ship within the United States. Many of our customers in Canada make use of our free shipping on orders over $149 to ship to northern U.S. cities and arrange shipment from there.

Signature Requiredback to top

For orders exceeding $500 FedEx® will require a signature upon delivery. If your order is over $500, plan on being home to receive the order in person.

Damaged Goods

Shipments leave our warehouse in perfect condition. Orders damaged in transit are covered under FedEx®'s insurance policy. We will help you through the process of replacing damaged goods.

If your order is damaged in transit:
  • You must file a claim with Sprinkler Warehouse®.
  • We will certify the damage and advise you regarding your claim.
  • Sprinkler Warehouse® will replace damaged items immediately and send return labels for damaged items.

Shipping Notesback to top

  • This free shipping offer is available for a limited time only and may change at any time. All orders placed before the policy changes will receive the shipping price quoted at the time of the order.
  • Most other online retailers will not ship to AE, APO, AP or FPO addresses. At Sprinkler Warehouse®, we are proud to serve our customers in the armed forces, stationed at any AE, APO, AP, or FPO address. However, because these addresses may be located in remote areas, we cannot cover the cost of insurance and postage. Sprinkler Warehouse® ships only within the US.
  • Ordinarily, orders are shipped via FedEx® and should arrive between 1 to 4 business days from the order date depending on the shipping service you selected. Please remember, once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help get your order to you fast. If you need help, do not hesitate to call Customer Service at (281) 500-9800.
  • Unfortunately, we cannot combine multiple orders or add to orders already placed. If you want to cancel your order, please call our Customer Service specialists at (281) 500-9800. Please note that we cannot cancel your order after it has been shipped, but you can return your order after you receive it. See Return Policy.
 
   
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