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Shipping and Returns
 


Sprinkler Warehouse Shipping Policy

 



Important: If the required date of delivery is critical for your needs, we ask that you understand the UPS transit times and choose your Shipping Method carefully to assure you receive your order before or on your required date. 

 
If you place your order by 12:00 pm CST, Sprinkler Warehouse will strive to ship you order the same day or no later than the next business day. On average, credit card orders are shipped the same day or the next business day, or it could take 3 to 4 business days following the receipt of your order if the item is out of stock. We at Sprinkler Warehouse take pride in our warehouse stock and most all the items we sell are typically in stock 99% of the time. We would like to say that all our items are in stock at all times at our warehouse and are ready to ship, however, due to high demands, there are times when it may take a few days to replenish stock on high demand items. 

All orders received after 1:00 PM CST Friday will either be shipped the same day or the following Monday. Orders placed on the weekend will be shipped no sooner than Monday morning. Orders will be shipped when all items have been gathered. Items will not be shipped individually.

Transit times outlined by UPS start only after they pickup the shipment from Sprinkler Warehouse.

Please note that UPS calculates transit times (shipping days) using business days only. Shipping couriers do not count weekends as shipping days. Furthermore, the initial day, the courier picks up the shipment, is not included in the calculation of transit times. In other words, if you select 2nd Day Air and UPS picks up your order on Thursday, you will receive the delivery Monday. UPS would count Friday and Monday as the shipping or transit days.

UPS transit times begin once Sprinkler Warehouse ships your order. Please note UPS transit tome listed below.

Contiguous 48 States

FREE Trackable UPS Ground Shipping on ALL Orders over $99!
4 -7 business days average delivery. Free Shipping is not valid outside the 48 contiguous states.

UPS Next Day Air

next-day delivery to almost every address in the U.S. and Puerto Rico.

UPS 2nd Day Air
delivery by second business day

ï UPS 3 Day Select
delivery within three business days to the 48 contiguous states.

* Please consider that Sprinkler Warehouse may take 1 to 2 business days to process and ship your order (3 to 4 days for out of stock items) and that the transit times outlined by UPS start only after they pickup the shipment from Sprinkler Warehouse.

Canada Shipping

UPS Canada Standard
4 -7 business days average delivery. Guaranteed, fully tracked, door-to-door ground delivery to all addresses in the 10 Canadian provinces

Shipping to the following locations: Alaska, Hawaii, and Puerto Rico

UPS 2nd Day Air
Guaranteed on-time delivery to Puerto Rico by the end of the second business day
Intra-Alaska shipments are not guaranteed
Deliveries to remote locations in Alaska may take an additional 1-5 days

APO/FPO & Guam, and US Virgin Islands Shipping

Please contact Customer Service for details on shipping costs, and delivery times.
 


Shipping Notes:

  • This Free shipping offer is only good for limited time and may be stopped at any time. All confirmed orders that were placed before the offer ends will receive the shipping cost they were quoted at the time the order was placed regardless of the ship date.
     

  • On average, credit card orders are shipped the same day or the next business day, or it could take up to 4 business days following the receipt of your order depending on item stock and number of orders received before your order. All orders received after 1:00 PM CST Friday will either be shipped the same day or the following Monday. Orders placed on the weekend will be shipped no sooner than Monday morning. Orders will be shipped when all items have been gathered. Items will not be shipped individually.
     

  • International orders will not be processed, except for Canada, Mexico, and Puerto Rico
     

  • Most other online retailers will not ship to AE, APO, AP, or FPO addresses, but here at Sprinkler Warehouse, we are happy to serve our customers in the armed forces, stationed at any AE, APO, AP, or FPO address. However because these addresses can be in remote places that are very difficult to reach, we are not capable of covering the cost of insurance and postage.
     

  • Ordinarily orders are shipped UPS, or USPS Mail and should arrive between 1 to 7 business days from the order date depending on the shipping service you selected. Please remember, once an order leaves our warehouse it is out of our control and the carrier is responsible for any unforeseen delays in your order's arrival, but we will do everything we can to help you get your order to you fast. Need help, do not hesitate to call Customer Service at (713) 856-5776.
     

  • Unfortunately, we cannot combine multiple orders or add to orders already placed. If you want to cancel your order please call our Customer Service specialists at (713) 856-5776. Please note that we cannot cancel your order after it has been shipped, but you can return your order after you receive it by contacting Customer Service at (713) 856-5776 and obtaining an RMA. See Return Policy.

Domestic Shipping Options and Ship Times

To find out when you will receive your item, you need to consider the availability of the item you ordered and the shipping option you selected. We take pride in our inventory and after processing your order (approx. 24 hours), we will ship your items to you on the next business day, if possible.
Upon receipt of your order, Sprinkler Warehouse will process your order and ship the following business day after the order has been  processed. We would like to say that all our items are in stock at all times at our warehouse and are ready to ship, however, due to high demands, there are times when it may take a few days to replenish stock on high demand items. If we find that an item is out of stock, you have our commitment that we will expedite your order as quickly and professionally as possible!
Out of stock items typically ship within 3-4 business days.

Total shipping cost will depend on the method for delivery, the weight of the shipment, and the location to where the products are to be shipped.  The methods of shipping are Next Day Air, 2nd Day Air, 3 Day Select, and Ground. 

The Sprinkler Warehouse Shopping Cart software will automatically calculate the total shipping cost of your order during the checkout process. You will be given the opportunity to calculate shipping charges for various shipping methods before you enter your payment information. The only thing you need to do is select the delivery method, the country, and the zip code for delivery.   It's that easy!

 

Sprinkler Warehouse uses the following courier
 to assure Fast, Professional deliveries: 

 

 

Shipping Basics

 
Follow these simple steps to select the Shipping Method for your shipment
 

1. Find Rates and Delivery Times

When sending any shipment, two of the most important considerations are:

  1. When your shipment must arrive
  2. How much your shipment will cost

Sprinkler Warehouse will ship your order using UPS

Please note that UPS calculates transit times (shipping days) using business days only. Shipping couriers do not count weekends as shipping days. Furthermore, the initial day, the courier picks up the shipment, is not included in the calculation of transit times. In other words, if you select 2nd Day Air and UPS picks up your order on Thursday, you will receive the delivery Monday. UPS would count Friday and Monday as the shipping or transit days.

 

2. Select a Service

If the required date of delivery is critical for your needs, we ask that you understand the UPS transit times and choose your Shipping Method carefully to assure you receive your order before or on your required date. Please consider that Sprinkler Warehouse can take 1 to 2 business days to process and ship your order (3 to 4 days for out of stock items) and that the transit times outlined by UPS start only after they pickup the shipment from Sprinkler Warehouse.

Whether your shipment will be one package or one hundred, for business purposes or personal reasons, far away or close to home, UPS offers a wide range of service options designed to meet all your shipping needs.

UPS offers several easy-to-use tools that can illustrate the range of available delivery times and pricing options for your shipments. These tools also provide you with a selection of service options that meet your shipping needs.

 

Shipping Methods

To learn more about the different shipping options UPS provides, select the link below. 
More about Selecting an UPS Service

 

Determining Days in Transit

To calculate how many days in transit your order will take once UPS picks up your order from Sprinkler Warehouse, select the link below:

More about UPS Delivery Times (transit times):

 

 

Signature Required for all orders over $500...

On orders exceeding $500, UPS will require your signature upon delivery and receipt of goods.  In other words, you must be present to accept the order from UPS.  

If circumstances do not allow you to be present, you may fax us a simple statement, with your signature, authorizing UPS to deliver the order without your signature (fax: 713-856-5788).  The faxed request for No Signature Required must be received by Sprinkler Warehouse before the order ships. Once the order ships with signature required UPS will not change the signature requirement. Please note, you will be accepting full responsibility for the order.  UPS must provide proof of delivery to Sprinkler Warehouse. 

If the Goods are Damaged...

...a claim must be filed by you with the transportation company.

When shipments leave our warehouse, they are received by the carrier in perfect condition.  Therefore, we cannot be held responsible for any damage.

Do not accept damaged goods!  Notify UPS who will certify to damage and advise you regarding the claim.

If damage is concealed - not noticed until goods are unpacked - report this immediately to UPS.  They will assist you in filing a "concealed damage" claim.

All goods repaired or replaced as the result of damage in shipment will be at your expense - your reimbursement for this work will be by UPS only if a claim is filed - by you.

Free Shipping Special !

Get FREE SHIPPING on orders over $149.00. For a limited time only!


 

Free Shipping offer:
  • Free Shipping offer is valid only on orders over $149.00. 

  • Free Shipping only applies to Standard UPS ground shipping method. Any other shipping method will have UPS charges applied.

  • Free Shipping offer is not available for orders outside the continental US.

  • If a shipping charge does apply, the charge will appear in your shopping basket at checkout.

  • The $149.00 minimum purchase does not include shipping and applicable tax.

  • This offer is for a limited time only. SprinklerWarehouse.com reserves the right to end or change this free shipping offer at any time.

 


 
   
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