Sprinkler warehouse provides information videos on how to utilize rental tools. Visit the rental product page for more information.
What is a rental agreement?+
Customers must fill out a rental agreement to rent the tool. If a tool is rented online, after purchase of rental, we will send a follow up email to complete the rental agreement. In order to rent, a customer must fill out a rental agreement.
What is the duration of my rental?
Customers can use the rental for two business days after receiving the tool. If a rental is shipped, the rental period begins after it arrives. Renting a tool on a Friday means a customer has till Wednesday to return the rental or if you get it on Thursday, you have to return the tool on Tuesday. Shipped rentals must be postmarked by the return day.
What if I return the tool after one day? +
The deposit is for two days, always.
What if I don’t return the rental? +
Every additional day is an additional charge of the initial rental cost of a rental. If a tool costs 55 dollars to rent, for every additional day, you are charged 55 dollars. After 7 days, if the tool is not returned, customers forfeit their deposit. We refund the larger amount after the rental is returned.
I’m missing a piece of my tool, what do I do? +
Sprinkler Warehouse checks every tool prior to shipping to make sure customers are satisfied, but we understand mistakes happen, and reach out to our customer service reps for help.